Shipping Policy

Welcome to the Shipping Policy for SERVES BY L.A.

This policy outlines the terms and conditions regarding the shipment of products purchased on www.servesbyla.com (the "Site").

SECTION I - ORDER PROCESSING

Orders placed on www.servesbyla.com ("the Site") are typically processed within 1-2 business days (excluding weekends and holidays) upon receipt of your payment confirmation. Once processed and shipped, you will receive an email notification.

Please note that processing times may vary, particularly during promotional periods or high-demand seasons. Our aim is to process orders promptly to ensure timely delivery of your purchases.

Key Points:

  • Payment Confirmation: Orders are processed upon receipt of full payment and order details confirmation, ensuring all transactions are verified before shipment.
  • Notification of Processing and Shipment: Customers are promptly notified once their orders are processed and shipped, providing transparency and tracking information for delivery monitoring.
  • Variations in Processing Times: During promotional periods or high-demand seasons, processing times may exceed the standard 1-2 business days. Customers will be informed of any delays affecting order processing and shipment.

SECTION II - SHIPPING METHODS, TIMES AND CARRIERS

We provide the following shipping options for your convenience:

  • USPS Ground Advantage: Typically 2-5 business days.
  • USPS Priority Mail: Typically 1-3 business days.
  • USPS Priority Mail Express: Typically 1-2 business days
  • Standard Free Shipping: Typically 2-8 business days.

Our shipping partners may include leading carriers such as USPS, UPS, and FedEx, ensuring reliable service.

SERVES BY L.A. strives to meet estimated delivery times, but please note that all provided delivery dates are approximate and subject to change. Delivery times may vary based on your location, and we cannot guarantee specific delivery dates or be held liable for delays due to carrier issues, weather conditions, or other unforeseen circumstances.

SECTION III - SHIPPING COSTS

For U.S. Shipping Costs:

  • USPS Ground Advantage: Shipping costs are calculated based on the destination.
  • USPS Priority Mail: Shipping costs are calculated based on the destination.
  • USPS Priority Mail Express: Shipping costs are calculated based on the destination.
  • Standard Free Shipping: Available on all orders over $100 (after discounts and before taxes).

    You can rest assured that the shipping charges will be prominently displayed at checkout, ensuring transparency and convenience.

    SECTION IV - INTERNATIONAL SHIPPING

    At the moment, we exclusively ship within the United States and Canada. We regret to inform you that international shipping services are not currently available.

    SECTION V - ORDER TRACKING

    Upon shipment of your order, you will receive a confirmation email with detailed tracking information, including the tracking number. This information allows you to easily monitor the progress of your package(s) directly on the carrier's website.

    SECTION VI - SHIPPING RESTRICTIONS

    To ensure prompt delivery, SERVES BY L.A. requires a valid physical address for all shipments. We do not deliver to PO boxes or APO/FPO addresses. Customers must provide a physical delivery address during checkout to avoid delays or cancellation of their order.

    SERVES BY L.A. reserves the right to limit shipping to specific geographical locations beyond those explicitly stated. This decision may be influenced by carrier restrictions, regulatory requirements, or operational considerations. Customers will receive timely notification if their order cannot be processed due to such restrictions.

    SECTION VII  - CUSTOMER RESPONSIBILITIES

    Customers are responsible for ensuring the accuracy and completeness of shipping information provided. SERVES BY L.A. is not liable for any delays or non-delivery due to incorrect or incomplete address details, absence of recipient, or inability to accept delivery.

    SECTION VIII - LOST OR STOLEN PACKAGES

    All orders are shipped with “No Signature Required” and may be left at a residence deemed secure by the delivery company. Once packages leave our facilities, SERVES BY L.A. assumes no responsibility for any loss, liability, or damage. Should any issues arise with your order, please promptly notify us and the courier so that we can provide assistance to resolve the matter effectively.

    SECTION IX - TERMS OF SERVICE

    For a comprehensive understanding of your rights and obligations when purchasing from SERVES BY L.A., please refer to our Terms of Service. By placing an order on www.servesbyla.com, you acknowledge and agree to the terms outlined therein.

    SECTION X - POLICY UPDATES

    We may periodically update this Shipping Policy to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. Please check this policy regularly for any updates.

    SECTION XI - CONTACT INFORMATION

    If you have any questions about our Shipping Policy, please contact us via email at servingyou@servesbyla.com.

    This Shipping Policy was last updated on the 16th of June, 2024.